April 27, 2026 — Eneo Team
Finding a good rental property is one thing. Finding a good landlord? That's another. A bad landlord can turn your dream home into a stressful experience. At Eneo, we built a rating system that helps you know who you're dealing with before you even book a viewing.
After booking and viewing a property, tenants can leave a star rating and written review for the landlord. Ratings range from 1 star (poor experience) to 5 stars (excellent). These ratings are averaged and displayed on every property detail panel, right under the landlord's name.
Eneo awards a 🏅 Trusted Landlord badge to property owners who meet two criteria:
Landlords who haven't reached this threshold yet are labeled 🌱 New Landlord. That doesn't mean they're bad — they just haven't built up enough feedback yet. Everyone starts somewhere.
Every review you leave helps the next tenant. A landlord with consistent 5-star reviews is likely to be responsive, honest about their property, and easy to communicate with. A landlord with multiple 1-star reviews? You might want to think twice.
It also motivates landlords to be better. When they know their reputation is public, they're more likely to respond quickly, keep their listings accurate, and treat tenants with respect.
When you open a property on Eneo, the landlord card shows:
This transparency means you're never booking blind. Before you even make the call, you have a clear picture of who owns the property.
🔹 Always check the landlord card before booking.
🔹 Look for the Trusted badge — it's earned, not given.
🔹 Read the reviews. What are tenants saying about communication and property accuracy?
🔹 After your viewing, leave a review. Your experience helps the whole community.